At Happy Family Pharmacy, we believe that our greatest responsibility is to provide the highest level of care to all our patients. This commitment is evident in two areas of focus – high quality and safety.
The commitment to great care begins and ends with providing safe care to every patient, every time. Commitment to safety is not just a checklist or nationally reported report card, rather it is a comprehensive cultural transformation that revolves around safety for every patient. We don’t just talk about safety; we have actually put in place proven safety behaviors that minimize the incidence of unsafe events.
The second area of focus is the delivery of high-quality care. Through our daily rigor and focus on the details, we are continually improving in both the clinical quality and patient perceptions. This quality care is measured through routine indicators approved by CMS, the Joint Commission on Accreditation of Healthcare Organizations, and other state and appropriate local regulatory bodies.
Our continued focus on maintaining a culture of safety will lay the foundation for continued high-quality outcomes and ongoing successful partnerships with our employees, physicians, and patients.