SWMC Employee Goes Above & Beyond

Southwestern LPN Bonds with Patient with Terminal Diagnosis

Recently a patient was admitted at Southwestern Medical Center for routine testing, for what they thought would be a treatable condition, but the diagnosis turned out to be Stage IV cancer. Kaylie Cannon, LPN, became that patient’s companion on their sudden, unforeseen journey dealing with a cancer diagnosis and the grief associated with a terminal diagnosis.

“Most patients on a surgical floor are there for scheduled procedures. They know why they’re there. Not this patient. In times like these, that’s when nursing goes beyond passing pills and starting IVs,” said Kaylie. “You have to have heart and be able to understand the patient’s reaction upon hearing such devastating news.”

Kaylie made a point to be present when the doctors would round, to ensure the patient and their family understood everything they were being told. She even volunteered to come in on her day off to make sure the discharge process went as smooth as possible and no one left with any uncertainties.

“Kaylie is a compassionate spirit. It doesn’t surprise me that the patient bonded with her,” said Dianna Marin, RN, Director of Surgical Services at Southwestern.

For the outstanding level of care Kaylie provided this patient, she received the SWMC Gold Star, awarded to Team Members who go above and beyond to promote SWMC’s mission of providing exceptional service and quality care, at all times.


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